I was fortunate to get an early birthday gift from my parents on Saturday, a gym membership to SNAP fitness. I have been the last two days and already feel better about myself. I did not go for too long, just wanted to ease my way back in to work outs. I also played squash with Jodi yesterday and my ass is pretty sore. Squash is a great work out and Jodi manged to take one off me in the last game. My mind set has already changed just from being in the gym two times. It gives me a daily routine to follow and helps motivate me to work on other aspects of my life.
I have been watching the NFL play offs this weekend. So far the first three games have been extremely boring to watch. I am hoping the Skins and Seahawks will be a bit more entertaining. I am interested to see how they play each other as their teams mirror one another in so many ways.
We were shopping today and it amazes me how absent good customer service is in our society. Employees do not make eye contact, ask if you need help or do much to make your experience an enjoyable one. They just want your money and making people happy shoppers does not seem to be a goal of many of the places we shop. The same can be said for doctors offices and hospitals. There have been so many times that I was not even greeted with a hello or a friendly smile. Those reception jobs are paid for with tax payers money, is it too much for many of those employees to treat people in a pleasant manner. Providing good customer care makes the experience more enjoyable for everyone. If someone is that miserable at their job, then I am sure there are thousands of people out of work that would be happy to replace them. I truly wish everyone who dealt with the public was trained by Disney. I learned more about great customer service in two weeks with Disney Cruise Lines than most people will in a life time. It does not take much to do but, it goes a long way to making a lasting impression on people.
My coffee is getting cold so I will end for now. Have a great week. Take care, Shawn.
A Smile is free and it has a great impact on those around you.
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